IT Support
Location : Heathrow

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About KEYENCE:

KEYENCE is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded in Japan in 1974, KEYENCE has experienced rapid growth and is now turning over more than $6 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model!

We have been listed on Forbes “The World’s Most Innovative Companies” Top 100 every year since its inception and we have over 300,000 clients worldwide, including the main blue chip manufacturers.

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Job Specification:

Your daily duties will be as follows:

  • Management and support of IT equipment and phones for all staff
  • Being the first point of contact and support for all IT issues that arise
  • IT infrastructure and security across KEYENCE UK & Ireland’s offices
  • The ordering and inventory control including, but not limited to IT and phone equipment
  • Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
  • Support of problems with various Microsoft components
  • Various IT projects including company intranet and new system implementation
  • Basic level network infrastructure support and management
  • Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required
  • IT supplier related activities e.g., Procurement

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Personal Attributes:

  • Attention to detail and logical
  • Excellent written and spoken English
  • Interest in project work
  • Flexible and resilient
  • Optimum time management and able to effectively prioritise tasks
  • Proactive
  • Strong analytical skills
  • Problem-solving skills, creativity
  • Team and service-oriented
  • Willingness to learn
  • Integrity: The role requires appropriate handling of confidential, sensitive information

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Qualifications:

  • Degree educated (IT or Business with IT modules preferable but not essential)
  • Able to effectively analyse and communicate data and software
  • Successful management of projects within previous role
  • Experience in a similar role is desirable
  • Must hold a full driving licence

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Benefits Package:

  • Starting Salary from £28K + Area Allowance (£2,700 per annum for Heathrow office employees)
  • Quarterly Bonus
  • Advanced Company Pension with Aviva
  • Life Cover
  • Private Healthcare (including subsidised Gym Membership)
  • Full Expensed Business Travel and Accommodation
  • Laptop and Mobile Phone

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